Accessibility Statement

Statement prepared: 4 July 2026 · Reviewed with each major release

For Samuel is built for carers — including carers with disability, and households where the person receiving care uses the app's shared surfaces. Accessibility is not an add-on for this audience; it is part of the product's reason to exist.

Our standard

We are working toward WCAG 2.1 Level AA as applied to native mobile apps, alongside the platform accessibility guidance from Apple (iOS) and Google (Android). For Samuel is currently partially conformant: parts of the app meet the standard, and we are closing the gaps in the open items below.

What the app supports today

Screen-reader labels and roles on the app's interactive controls (buttons, links, form fields, plan pickers), for VoiceOver on iOS and TalkBack on Android. Automated checks run on every change so labels can't silently disappear.
Dialogs that keep screen-reader focus — pop-up sheets and confirmation dialogs trap assistive-technology focus so you can't swipe into the screen behind them.
Spoken error and status messages — error banners announce immediately; routine confirmations announce without interrupting you.
Reduce Motion respected — if your device's Reduce Motion setting is on, the app's animations (button presses, sliding sheets, banners) are skipped.
System text size respected — the app does not block your device's text-size setting anywhere.
Touch targets of at least 44 pixels on interactive controls, for easier use with limited dexterity.
Text colour contrast — core text-on-background combinations in both light and dark themes are checked against the WCAG AA contrast floor.
Voice input for care logging — daily logs can be dictated instead of typed, with the interim transcript read back to screen-reader users.
App Lock works without biometrics — if you can't or don't want to use fingerprint or face unlock, a PIN always works ("Use PIN" is offered on every biometric prompt).

Known limitations

Real-device screen-reader testing is still in progress. The items above are verified in the app's code and automated checks; full VoiceOver and TalkBack walkthroughs on physical devices are scheduled around launch. If something doesn't behave as described, that's exactly the feedback we want (see below).
Very large text sizes can crowd some dense screens. At the largest system text sizes, a few information-dense screens (for example, brief notification banners) may truncate. Workaround: temporarily lower the text size for that screen; layout fixes are on the roadmap.
Third-party payment sheets are outside our control. Subscription purchases hand over to Apple's or Google's own payment interface, whose accessibility we can't modify.

Feedback and support

If you hit an accessibility barrier in For Samuel, we want to know while it is still our fastest category of bug to prioritise. Email hello@forsamuel.com.au with the screen you were on and the assistive technology you were using (if any). We respond within 5 business days. If you can't use email, any household member can contact us on your behalf.

Formal complaints

Australians can raise disability discrimination complaints with the Australian Human Rights Commission (humanrights.gov.au). We would ask for the chance to fix the barrier first — but that route exists and this statement doesn't limit it.